Lloyds Banking Group Customer Support - Edinburgh

Lloyds Banking Group

Edinburgh, United Kingdom
Base: £26,200 increasing to £26,950 after 6 months...
Fully remote
12 months customer service experience
Stable secure wi-fi connection
Private area for inbound calls

Salary

Base: £26,200 increasing to £26,950 after 6 months; Bonus/Equity: Annual performance-related bonus available; Benefits: Up to 15% pension contribution, private medical benefit, share schemes, 22 days holiday plus bank holidays

Skills & Requirements

Must-have

  • 12 months customer service experience
  • stable secure Wi-Fi connection
  • private area for inbound calls
  • flexible working availability

Nice-to-have

  • empathy for vulnerable customers
  • digital banking advocacy
  • team collaboration skills
  • adaptability to new systems

Key Requirements

  • Minimum 12 months customer service experience
  • Suitable home working environment
  • Stable internet connection required

Work Rights

Not specified

Tailored Resume

Cover Letter