Customer relationship management (crm) system usage
Timely quotations and accurate sales orders
Coordinating deliveries for customers
Ferguson exists to make customers’ complex projects simple, successful, and sustainable by providing best-in-class products and services across multiple industries
Job Summary
Ferguson exists to make customers’ complex projects simple, successful, and sustainable by providing best-in-class products and services across multiple industries.
The role involves supporting sales associates with customer needs, ensuring personalized service through timely quotations, accurate sales orders, and coordinating deliveries.
Ferguson offers a holistic benefits plan supporting mental, physical, and financial well-being, including health, dental, vision, paid time off, life insurance, 401(k) match, and inclusive enhancements.
Matching Summary
Ferguson exists to make customers’ complex projects simple, successful, and sustainable by providing best-in-class products and services across multiple industries.
Salary
Base: $18.71 - $29.92 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match and more
Skills & Requirements
Must-have
Customer relationship management (CRM) system usage
Timely quotations and accurate sales orders
Coordinating deliveries for customers
Responding quickly to customer needs
Sales and customer service experience
Nice-to-have
Ability to upsell products
Highly motivated and customer service oriented
Ability to build relationships
General digital literacy including Microsoft Office
Ability to work in fast-paced environment
Key Requirements
1-3 years sales and/or customer service experience
Proven track record of timely decision making
Ability to quickly learn product knowledge and processes