Wintrust 2026 Summer Internship - Customer Contact Center

Wintrust

Rosemont, IL, United States
Base: $19.00ph; bonus/equity: not specified; benef...
Customer inquiry resolution
Bank process knowledge
Electronic system utilization
Solve internal and external customer inquiries, complaints, and requests by using a single point of contact resolution utilizing solid knowledge of the bank’s processes, procedures, and electronic systems

Job Summary

  • Solve internal and external customer inquiries, complaints, and requests by using a single point of contact resolution utilizing solid knowledge of the bank’s processes, procedures, and electronic systems.
  • Provide on-going relationship servicing with current customers to maintain goodwill and gain additional business through promotion and cross-selling other bank products and services as appropriate.
  • Wintrust offers the opportunities to grow and develop your career and fosters a promote from within culture.

Matching Summary

Solve internal and external customer inquiries, complaints, and requests by using a single point of contact resolution utilizing solid knowledge of the bank’s processes, procedures, and electronic systems.

Salary

Base: $19.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer inquiry resolution
  • Bank process knowledge
  • Electronic system utilization
  • Deposit and loan issue coordination
  • Relationship servicing
  • Cross-selling bank products

Nice-to-have

  • Community investment focus
  • Promote from within culture
  • Fun banking environment
  • Inclusive workplace

Key Requirements

  • Currently enrolled in college/university
  • Customer service experience required
  • Cumulative GPA 3.0 or higher
  • Leadership/extra-curricular/volunteering experience
  • Authorized to work permanently in the U.S.

Work Rights

Authorized to work permanently in the U.S.

Tailored Resume

Cover Letter