The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments
Job Summary
The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments.
This leader will build, mature, and operationalize ITIL-aligned operational practices—not as a strategy-only function, but through hands-on design of operating models, establishing processes, implementing tooling, and driving measurable adoption.
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Matching Summary
The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments.
Skills & Requirements
Must-have
ITIL-aligned operational practices
manage third-party AMS partners
enterprise IT services stability
cloud platforms operations
end-user technology support
IT service operations management
Nice-to-have
visionary and a leader
collaborative approach
growth mindset
entrepreneurial teams
Key Requirements
10+ years of progressive IT leadership experience
Demonstrated success building and scaling ITIL-aligned practices
Fluency in cloud and infrastructure operations (Azure/AWS)