Sr Tech Service Desk

unistrasi.it

Fully remote
Tier 1 and tier 2 support
Troubleshooting complex issues
Network connectivity support
Unisys is seeking a Sr Tech Service Desk professional to provide Tier 1 and Tier 2 support, troubleshoot hardware and software issues, and assist with network connectivity problems. The ideal candidate will have 2-4 years of relevant experience and a high school diploma or GED, with a focus on problem-solving and analytical skills

Job Summary

  • This role provides Tier 1 and Tier 2 support for various technical issues.
  • You will troubleshoot and resolve complex hardware and software problems.
  • The position involves communicating solutions to both technical and non-technical users.

Matching Summary

Match Score: 85

Unisys is seeking a Sr Tech Service Desk professional to provide Tier 1 and Tier 2 support, troubleshoot hardware and software issues, and assist with network connectivity problems. The ideal candidate will have 2-4 years of relevant experience and a high school diploma or GED, with a focus on problem-solving and analytical skills.

Skills & Requirements

Must-have

  • Tier 1 and Tier 2 support
  • Troubleshooting complex issues
  • Network connectivity support

Nice-to-have

  • Problem solving skills
  • Analytical skills
  • Effective communication skills

Key Requirements

  • High School Diploma or GED
  • 2-4 years experience in technical support
  • Technical certification or Associate Degree may be required

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter