Front Desk Receptionist/concierge (on-call)

Four Seasons Hotels Ltd

Minneapolis, MN, US
Base: $23.07 ph; bonus/equity: not specified; bene...
Guest check-in and check-out
Handle guest requests and inquiries
Respond to phone calls
The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment

Job Summary

  • The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  • We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits.

Matching Summary

The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment.

Salary

Base: $23.07 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive health and vision insurance (Full-Time only), Discovery nights, Holiday and vacation pay (Full-Time only), Daily meals, Uniforms, Sick pay, Disability coverage and life insurance (Full-Time only), Staff lounge, Parental leave pay (Full-Time only), Fur baby insurance, 401(k), Discounted accommodations, Dental coverage (Full-Time only)

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Handle guest requests and inquiries
  • Respond to phone calls
  • Use computer systems for check-in/out
  • Maintain balanced bank and transactions

Nice-to-have

  • Foster connection and celebrate character
  • Develop craftsmanship in guest service
  • Genuine heart in luxury service

Key Requirements

  • Minimum 2 years of front office experience preferred
  • High school education or equivalent
  • Reading, writing and oral proficiency in English
  • Ability to work irregular hours, weekends, and evenings
  • Valid work authorization for the U.S.

Work Rights

Valid work authorization for the U.S.

Tailored Resume

Cover Letter