Assistant Manager, Product Support

Sime Darby Industrial Power

Product support service management
Parts and service merchandising campaigns
Department budget and profitability control
The role involves managing overall department activities to achieve budget targets through selling, marketing, and product support services

Job Summary

  • The role involves managing overall department activities to achieve budget targets through selling, marketing, and product support services.
  • Responsibilities include ensuring compliance with standing instructions, maintaining company image, and driving department profitability via efficient operations.
  • The position requires coordinating between equipment sales and product support teams while developing parts and service sales strategies.

Matching Summary

The role involves managing overall department activities to achieve budget targets through selling, marketing, and product support services.

Skills & Requirements

Must-have

  • Product support service management
  • Parts and service merchandising campaigns
  • Department budget and profitability control
  • Customer coverage and satisfaction monitoring
  • Competitive market analysis and reporting

Nice-to-have

  • Team coaching and development skills
  • Strategic planning for business growth
  • Effective problem solving abilities
  • Strong internal and external relationship building

Key Requirements

  • Experience in after-sales product support
  • Ability to manage department variable expenses
  • Knowledge of procurement policies and SOPs

Work Rights

Not specified

Tailored Resume

Cover Letter