Future Opportunities: Customer Experience Associate Roles In Markham And Scarborough (cantonese And/or Mandarin Speaking)
TD Bank
Markham, Ontario, Canada
Base: 22.50 - 28.33 cad; bonus/equity: not specifi...
Customer service transactions
Banking solutions advice
Financial transaction processing
TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a Total Rewards package including base salary, variable compensation, health and well-being benefits, and career development.
Matching Summary
TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: 22.50 - 28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service transactions
Banking solutions advice
Financial transaction processing
Customer needs assessment
Promote banking solutions
Nice-to-have
Positive customer experience
Build positive work environment
Operational improvements
Think like a customer
Act like an owner
Key Requirements
High School diploma and/or 1+ years relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning, and time management skills