Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Base: $95,000 - $142,600 usd (atlanta); + us locat...
Fully remote
3+ years customer-facing services role
2+ years talent acquisition or hr experience
1+ years ai/ml or data-driven product experience
This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized team

Job Summary

  • This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized team.
  • The position requires collaborating with the Workday account team as a specialized overlay to influence retention, advocacy, and expansion.
  • Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in the office or field with customers.

Matching Summary

This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized team.

Salary

Base: $95,000 - $142,600 USD (Atlanta); Additional US locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan or commission and annual refresh stock grants

Skills & Requirements

Must-have

  • 3+ years customer-facing services role
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML or data-driven product experience
  • Strategic customer engagement management
  • Executive level stakeholder collaboration

Nice-to-have

  • Sun-drenched optimism and drive
  • Experience in evolving incubation environments
  • Strong verbal and written communication skills
  • Ability to translate complex AI concepts
  • Curious minds and courageous collaborators

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to travel up to 15%
  • 3+ years experience in complex software/SaaS environment
  • Proven track record with executive stakeholders like CHRO

Work Rights

Not specified

Tailored Resume

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