Functional support or system sustainment experience
Knowledge of electronic fiscal documents
Thomson Reuters is seeking a Pleno Support Analyst for their ONESOURCE DFe tool, responsible for user support, incident management, and operational monitoring of electronic fiscal documents. The role requires experience with ONESOURCE DFe and a solid understanding of fiscal document processes
Job Summary
The role involves providing prime support for the ONESOURCE DFe tool while managing user incidents and ensuring operational continuity.
Candidates must possess specific experience with the ONESOURCE DFe tool and a deep understanding of electronic fiscal document workflows.
The company offers a hybrid work model, flexible policies for work-life balance, and comprehensive benefits including mental health days.
Matching Summary
Match Score: 85
Thomson Reuters is seeking a Pleno Support Analyst for their ONESOURCE DFe tool, responsible for user support, incident management, and operational monitoring of electronic fiscal documents. The role requires experience with ONESOURCE DFe and a solid understanding of fiscal document processes.
Skills & Requirements
Must-have
Experience with ONESOURCE DFe tool
Functional support or system sustainment experience
Knowledge of electronic fiscal documents
Incident registration and tracking skills
Analysis of processing failures and rejections
Nice-to-have
Experience with functional testing and validation
Ability to document processes and procedures
Strong analytical capabilities for inconsistencies