Aylo Health is seeking a Bilingual Clinical Patient Services Representative to enhance patient experiences within their healthcare team. The role involves managing patient communications and ensuring timely processing of diagnostic imaging, labs, and prescriptions while adhering to HIPAA regulations
Job Summary
The Bilingual Clinical Patient Services Representative assists with post-visit communications and workflows to facilitate quality healthcare and a best-in-class patient experience.
Essential functions include initiating outgoing calls to patients with pending post-visit care, managing patient care, and processing e-prescription requests.
Aylo Health offers a comprehensive benefits package including medical, dental, vision insurance, and a 401(k) with company match.
Matching Summary
Match Score: 85
Aylo Health is seeking a Bilingual Clinical Patient Services Representative to enhance patient experiences within their healthcare team. The role involves managing patient communications and ensuring timely processing of diagnostic imaging, labs, and prescriptions while adhering to HIPAA regulations.
Skills & Requirements
Must-have
Post-visit patient communication
Process diagnostic imaging and labs
Manage prescription requests
Contact insurance for prior authorization
Communicate via electronic medical record
Nice-to-have
Enrich health and well-being
Create lifelong relationships
Provide exceptional patient experience
Key Requirements
High School graduate or equivalent
Bilingual/Spanish speaking
Completion of accredited Medical Assistant Program
Current Medical Assistant Certification/Registration