Junior Customer Service Representative (m/w/d)

Stryker Corporation

Vienna, Austria
Hybrid (2 days on-site)
Efficiently process customer inquiries
Ensure high service quality
Handle orders and credit notes
Stryker Corporation is seeking a Junior Customer Service Representative for a temporary position in Vienna, Austria, to support its Customer Service team by efficiently handling customer inquiries and maintaining high service quality. The role offers opportunities for professional development in an international environment and requires relevant qualifications and a proactive mindset

Job Summary

  • Support the Customer Service Team in efficiently processing customer inquiries and ensuring high service quality.
  • Handle orders, credit notes, return requests, and price inquiries in a structured manner.
  • This position offers the opportunity for hybrid work with two days per week at the Vienna location.

Matching Summary

Match Score: 75

Stryker Corporation is seeking a Junior Customer Service Representative for a temporary position in Vienna, Austria, to support its Customer Service team by efficiently handling customer inquiries and maintaining high service quality. The role offers opportunities for professional development in an international environment and requires relevant qualifications and a proactive mindset.

Skills & Requirements

Must-have

  • efficiently process customer inquiries
  • ensure high service quality
  • handle orders and credit notes
  • process return requests
  • communicate via email and phone
  • MS Office proficiency
  • German and basic English skills

Nice-to-have

  • proactive work approach
  • interconnected thinking
  • structured task approach
  • experience in manufacturing
  • experience in international environments
  • experience with ERP/CRM systems

Key Requirements

  • Completed commercial apprenticeship
  • First practical experience in customer service
  • High motivation and learning willingness
  • Team player with hands-on mentality
  • Good communication skills
  • Basic English language skills

Work Rights

Not specified

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