Customer Service Rep

Tate & Lyle

Base: $48,000 - $55,000; bonus/equity: not specifi...
Strong verbal and written communication skills
Ability to work in a fast paced team environment
Excellent computer skills with high accuracy
This role serves as the primary contact for internal and external customers, acting as a liaison to ensure strong communication among all stakeholders

Job Summary

  • This role serves as the primary contact for internal and external customers, acting as a liaison to ensure strong communication among all stakeholders.
  • The representative is responsible for processing orders, managing complaints, verifying contract pricing, and resolving payment discrepancies in a timely manner.
  • Tate & Lyle offers a comprehensive Total Rewards package including medical, dental, vision coverage, paid time off, and up to 16 weeks of paid parental leave.

Matching Summary

This role serves as the primary contact for internal and external customers, acting as a liaison to ensure strong communication among all stakeholders.

Salary

Base: $48,000 - $55,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401K match, Paid Parental Leave

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Ability to work in a fast paced team environment
  • Excellent computer skills with high accuracy
  • Problem solving and decision making capabilities
  • Experience managing customer orders and complaints

Nice-to-have

  • Continuous improvement mindset
  • Ability to multitask effectively
  • Training and mentoring experience
  • Rotating on-call availability

Key Requirements

  • 5-7+ years of experience in customer service or related field
  • Bachelor's Degree preferably in Business related field
  • Ability to work on call on a rotating basis

Work Rights

Not specified

Tailored Resume

Cover Letter