Guest Service Associate - Housekeeping

Roswyn, a Morgans Originals Hotel

Mumbai, India
On-site
Clean and service all assigned suites
Replenish suite amenities and linens
Execute turndown service in rooms
The role involves cleaning, refreshing, and servicing all assigned suites and guest rooms according to luxury brand standards

Job Summary

  • The role involves cleaning, refreshing, and servicing all assigned suites and guest rooms according to luxury brand standards.
  • Employees must deliver warm, refined, and discreet service while responding promptly to guest requests and supporting unique experiences.
  • The position requires strict adherence to safety, hygiene, and sustainability guidelines including proper waste segregation and energy-saving habits.

Matching Summary

The role involves cleaning, refreshing, and servicing all assigned suites and guest rooms according to luxury brand standards.

Skills & Requirements

Must-have

  • Clean and service all assigned suites
  • Replenish suite amenities and linens
  • Execute turndown service in rooms
  • Report maintenance issues immediately
  • Follow safety and hygiene guidelines

Nice-to-have

  • Warm, refined, and discreet service
  • Support unique guest experiences
  • Collaborative positive work environment
  • Knowledge of luxury brand standards
  • Eco-friendly housekeeping practices

Key Requirements

  • Experience with luxury brand standards
  • Ability to handle guest laundry professionally
  • Compliance with Morgans Originals SOPs

Work Rights

Not specified

Tailored Resume

Cover Letter