Customer Service Manager - Firle

Coles Supermarkets Australia Pty Ltd

Firle, Australia
On-site
Fast-paced customer facing environment
Leadership experience
Customer service desk operations
Coles Supermarkets Australia is seeking a Customer Service Manager for their Firle location, responsible for overseeing the customer service department and front of store operations. The role requires proven leadership in a fast-paced environment and a focus on customer satisfaction, with a strong emphasis on a supportive team culture

Job Summary

  • As a Retail Leader, you’ll have full accountability for the day-to-day running of the customer service department and front of store operations.
  • You will lead, coach and develop your team to meet sales targets, cost control and rostering requirements.
  • Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases, with additional periods of double discount.

Matching Summary

Match Score: 85

Coles Supermarkets Australia is seeking a Customer Service Manager for their Firle location, responsible for overseeing the customer service department and front of store operations. The role requires proven leadership in a fast-paced environment and a focus on customer satisfaction, with a strong emphasis on a supportive team culture.

Skills & Requirements

Must-have

  • fast-paced customer facing environment
  • leadership experience
  • customer service desk operations
  • checkout area maintenance

Nice-to-have

  • customer obsessed
  • one team culture
  • team member wellbeing focus

Key Requirements

  • Previous customer facing experience
  • Proven leadership experience
  • Full time employment

Work Rights

Not specified

Tailored Resume

Cover Letter