Specjalista Ds. Obsługi Klienta B2b I Łańcucha Dostaw

Clickedu

Warsaw, Poland
B2b customer service procedures
B2b client documentation
B2b sales or customer service experience
The role involves timely and reliable B2B customer service, including debt collection and handling returns/complaints

Job Summary

  • The role involves timely and reliable B2B customer service, including debt collection and handling returns/complaints.
  • Responsibilities extend to managing purchasing processes, supporting logistics for transport and inventory, and reporting on activities.
  • The company offers stable employment, a supportive team, real impact on process improvement, and the chance to gain experience with large clients and logistics-sales processes.

Matching Summary

The role involves timely and reliable B2B customer service, including debt collection and handling returns/complaints.

Skills & Requirements

Must-have

  • B2B customer service procedures
  • B2B client documentation
  • B2B sales or customer service experience
  • Excel and SAP knowledge
  • Order fulfillment processes
  • Logistics support

Nice-to-have

  • Publishing industry experience
  • Distribution/trade client experience
  • Printing house cooperation specifics
  • Warehouse cooperation specifics
  • Supplier cooperation specifics
  • Timeliness and high volume operations

Key Requirements

  • 3-5 years B2B experience
  • Analytical thinking skills
  • English B1 level

Work Rights

Not specified

Tailored Resume

Cover Letter