Express Lube Advisor

Katy Honda

Katy, TX, United States
Customer service greeting
Identify customer concerns
Communicate between customer and technician
The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns

Job Summary

  • The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.
  • They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.

Skills & Requirements

Must-have

  • Customer service greeting
  • Identify customer concerns
  • Communicate between customer and technician
  • Enter repair orders
  • Basic computer skills
  • Cost calculation skills

Nice-to-have

  • Friendly professional demeanor
  • Team environment focus
  • Honest simpler experience
  • Customer-focused approach

Key Requirements

  • High school graduate or equivalent
  • 18 years or older
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter