Customer Service Representative

Lazy 3 Animal Care

New York City, NY, United States
Hourly range $22-28ph; not specified; health, dent...
Veterinary front desk experience
Avimark, cornerstone, or impromed
Computer proficiency
The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience

Job Summary

  • The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience.
  • Key Responsibilities include answering calls and emails with professionalism and warmth, scheduling appointments, processing payments, and maintaining medical records.
  • Benefits include 401(k) matching, dental insurance, health insurance, and paid time off for full-time employees.

Matching Summary

The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience.

Salary

Hourly Range $22-28/hour; Not specified; Health, dental, vision, life insurance, and mental health resources

Skills & Requirements

Must-have

  • Veterinary front desk experience
  • Avimark, Cornerstone, or Impromed
  • Computer proficiency
  • Work well with others
  • Perform well under pressure

Nice-to-have

  • Familiarity with USDA APHIS regulations
  • Familiarity with VEHCS system
  • Detail-oriented professional
  • Dependable professional

Key Requirements

  • Veterinary office experience with references
  • High school diploma or equivalent
  • Lifting up to 40 lb may be required

Work Rights

Not specified

Tailored Resume

Cover Letter