Customer & Order Management Specialist – Export & Customs
Sandvik
Sandviken, Sweden
Order processing and invoicing
Export and customs processes
Customer communication
You will be a central point of contact for customers and internal partners regarding order management, working closely with production planning, product owners, and global planning teams to ensure smooth delivery flows and clear communication
Job Summary
You will be a central point of contact for customers and internal partners regarding order management, working closely with production planning, product owners, and global planning teams to ensure smooth delivery flows and clear communication.
Key responsibilities include managing orders, invoicing, and shipping of sales orders, reporting order status, handling product lifecycle management, performing inventory analysis, and taking responsibility for export and customs-related matters.
Sandvik offers a role with significant responsibility, the opportunity to influence processes, and good development prospects within a global organization, emphasizing diversity and employee individuality.
Matching Summary
You will be a central point of contact for customers and internal partners regarding order management, working closely with production planning, product owners, and global planning teams to ensure smooth delivery flows and clear communication.
Skills & Requirements
Must-have
Order processing and invoicing
Export and customs processes
Customer communication
Internal collaboration
Inventory analysis
Nice-to-have
Continuous improvement driver
Service-oriented role
Solution-finding mindset
Professional and responsive customer interaction
Key Requirements
Post-secondary education in Industrial Economics, Economics, or Logistics
Proficiency in Office Suite
Experience with ERP systems (preferably SAP)
Knowledge of transport, warehousing, and freight forwarding
Expertise in export and customs documentation/handling
Fluent in Swedish and English (spoken and written)