Banking Services Operations Associate Iii - Consumer Iln Insurance Servicing

Mnbankandtrust

Buffalo, New York, United States of America
Base: $18.68 - $31.14 hourly (usd); bonus/equity: ...
Process funds via checks ach lockbox
Initiate outbound calls to warranty providers
Monitor external vendor system queues
This role supports the regulated cancellation and processing of automobile and recreational product dealer warranties during early payoff or total loss events

Job Summary

  • This role supports the regulated cancellation and processing of automobile and recreational product dealer warranties during early payoff or total loss events.
  • The position requires daily interaction with customers, insurance companies, and dealerships to ensure accurate refund amounts and claim resolution.
  • Candidates must adhere to strict risk and regulatory standards while managing complex warranty refund check workbooks and total loss worklists.

Matching Summary

This role supports the regulated cancellation and processing of automobile and recreational product dealer warranties during early payoff or total loss events.

Salary

Base: $18.68 - $31.14 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process funds via checks ACH lockbox
  • Initiate outbound calls to warranty providers
  • Monitor external vendor system queues
  • Resolve mid-level escalations in case management
  • Adhere to risk and regulatory standards

Nice-to-have

  • Experience with GAP claims processing
  • Ability to work with offshore teams
  • Strong attention to detail for refund accuracy
  • Effective communication with customers and partners

Key Requirements

  • High School diploma or equivalent (GED)
  • Minimum 2 years general work experience
  • Proficiency with word processing and spreadsheet software

Work Rights

Not specified

Tailored Resume

Cover Letter