Associate, Payroll Client Services - Sat–wed

Remote

EMEA
Base: $19,650 - $44,200 usd; bonus/equity: not spe...
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Payroll processing experience
Client-facing support
Analytical mindset
** Remote is looking for an Associate in Payroll Client Services to provide payroll support and manage client inquiries in a fully remote role. The ideal candidate should have payroll processing experience, strong analytical and communication skills, and a proactive approach to client engagement. **

Job Summary

  • The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
  • Key responsibilities include serving as the initial contact for payroll inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
  • This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends as part of the standard shift.

Matching Summary

Match Score: 75

** Remote is looking for an Associate in Payroll Client Services to provide payroll support and manage client inquiries in a fully remote role. The ideal candidate should have payroll processing experience, strong analytical and communication skills, and a proactive approach to client engagement. **

Salary

Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Payroll processing experience
  • Client-facing support
  • Analytical mindset
  • Fast-paced international environments
  • Slack, Zendesk, spreadsheets

Nice-to-have

  • Energetic, curious, motivated, ambitious
  • Future focused work culture
  • Innovation and AI capabilities
  • Continuous process improvement

Key Requirements

  • Experience supporting payroll processing
  • Working knowledge of regional compliance basics
  • Experience in client-facing or support roles
  • Ability to learn and support multiple payroll products

Work Rights

Not specified

Tailored Resume

Cover Letter