Radware is a global leader in cybersecurity and application delivery solutions, protecting over 12,500 organizations worldwide
Job Summary
Radware is a global leader in cybersecurity and application delivery solutions, protecting over 12,500 organizations worldwide.
The Customer Success Manager will manage post-sales relationships, ensuring customers realize business value through onboarding and adoption of Radware cloud services.
Radware is recognized as a World's Best Place to Work and a leader in cybersecurity awards, committed to diversity and creating a safer future.
Matching Summary
Radware is a global leader in cybersecurity and application delivery solutions, protecting over 12,500 organizations worldwide.
Skills & Requirements
Must-have
Manage post sales customer relationships
Ensure customer onboarding and adoption
Conduct scheduled service reviews
Build strong customer relationships
Coordinate internal resources for customers
Plan and execute upsell/cross-sell activities
Nice-to-have
Demonstrate empathy and self-awareness
Work under high pressure
Flexible for off-hours work
Active listening skills
Quick learner and detail-oriented
Key Requirements
5 years of experience as CSM or project manager
Networking and security background
Experience working directly with customers
Excellent presentation and communication skills
Ability to build relationships and trust
Ability to understand and deep-dive into technology