Mettler-Toledo Benelux is seeking a Customer Support Manager/Technical Support Manager to lead their service support team in Tiel, Netherlands. The role involves overseeing three teams responsible for providing efficient customer service and technical support, with a focus on enhancing processes and customer satisfaction
Job Summary
In this role, you will lead the service support team, acting as the first point of contact for our customers and the internal service organization.
You are responsible for three teams that together ensure fast and effective customer support: Call Entry, Remote Helpdesk Services, and Software Support.
Together with your team, you will ensure an efficient and professional support organization where fast problem solving and customer satisfaction are central.
Matching Summary
Match Score: 85
Mettler-Toledo Benelux is seeking a Customer Support Manager/Technical Support Manager to lead their service support team in Tiel, Netherlands. The role involves overseeing three teams responsible for providing efficient customer service and technical support, with a focus on enhancing processes and customer satisfaction.