Room Controller

Sofitel Sydney Wentworth

Hanoi, Vietnam
On-site
Manage room inventory
Coordinate room assignments
Optimize room utilization
Sofitel Sydney Wentworth is seeking a Room Controller for their upcoming luxury hotel in Hanoi, Vietnam. The role involves managing room inventory, coordinating with various departments, and ensuring guest satisfaction through optimal room assignments

Job Summary

  • The Room Controller is responsible for managing room inventory, coordinating room assignments, and ensuring optimal room utilization to maximize guest satisfaction and hotel revenue.
  • The role works closely with Front Office, Housekeeping, Reservations, and Guest Relations to ensure rooms are allocated according to guest preferences, VIP status, and operational priorities.
  • The Fairmont Hanoi is set to become the social epicentre of Hanoi!

Matching Summary

Match Score: 85

Sofitel Sydney Wentworth is seeking a Room Controller for their upcoming luxury hotel in Hanoi, Vietnam. The role involves managing room inventory, coordinating with various departments, and ensuring guest satisfaction through optimal room assignments.

Skills & Requirements

Must-have

  • Manage room inventory
  • Coordinate room assignments
  • Optimize room utilization
  • Guest satisfaction and revenue maximization
  • Work with Front Office and Housekeeping

Nice-to-have

  • Luxury hotel environment experience
  • Service-oriented mindset
  • Team collaboration skills
  • Problem-solving abilities

Key Requirements

  • Minimum 1 year Front Office experience
  • Supervisory level experience
  • Proficiency in PMS system
  • Fluent in English
  • Opening for Vietnamese only

Work Rights

Not specified

Tailored Resume

Cover Letter