Claims It Senior Business Analyst, Genai

AIG

New Jersey, US
Base: $125,000-$145,000; bonus: eligible per incen...
7+ years business analyst experience in claims or insurance
Proven delivery of ai/genai automation solutions in production
Deep understanding of claims workflows including fnol and coverage
This role serves as a critical bridge between Global Claims Operations, Product, and Technology to enable the delivery of the Claims by AIG Assist (GenAI) program

Job Summary

  • This role serves as a critical bridge between Global Claims Operations, Product, and Technology to enable the delivery of the Claims by AIG Assist (GenAI) program.
  • The position involves quantifying business value through cycle time reduction, touchless rates, and leakage avoidance while ensuring GenAI capabilities are compliant and operationally viable.
  • AIG offers a comprehensive Total Rewards Program focusing on health, wellbeing, financial security, and professional development for its global team members.

Matching Summary

This role serves as a critical bridge between Global Claims Operations, Product, and Technology to enable the delivery of the Claims by AIG Assist (GenAI) program.

Salary

Base: $125,000-$145,000; Bonus: Eligible per incentive plan terms; Benefits: Comprehensive Total Rewards Program including health and development

Skills & Requirements

Must-have

  • 7+ years Business Analyst experience in Claims or Insurance
  • Proven delivery of AI/GenAI automation solutions in production
  • Deep understanding of Claims workflows including FNOL and coverage
  • Strong Agile delivery experience with backlog management and UAT
  • Experience working with cross-functional global teams

Nice-to-have

  • Exposure to LLM-based solutions and prompt workflows
  • Familiarity with OneClaim or core claims platforms
  • Knowledge of model governance and regulatory controls
  • Background in process re-engineering and operating model design
  • Working knowledge of data concepts like metadata and lineage

Key Requirements

  • 7+ years of experience as a Business Analyst
  • Experience delivering AI/GenAI solutions in production
  • Strong Agile delivery background
  • Cross-functional global team collaboration skills

Work Rights

Not specified

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