Sales Support Representative - Waterworks

Ferguson PLC

Base: $18.71 - $29.92 ph; bonus/equity: eligible f...
Customer-focused mentality
Crm system proficiency
Phone system usage
The role involves working with sales associates to support customer needs by determining the best products and solutions for their projects

Job Summary

  • The role involves working with sales associates to support customer needs by determining the best products and solutions for their projects.
  • Ferguson offers a competitive benefits package including health, dental, vision, paid time off, life insurance, and a 401(k) with company match.
  • Employees are expected to exhibit strong sales skills, respond quickly to customer needs, and make decisions in a timely manner within a fast-paced environment.

Matching Summary

The role involves working with sales associates to support customer needs by determining the best products and solutions for their projects.

Salary

Base: $18.71 - $29.92 per hour; Bonus/Equity: Eligible for bonus or incentive plan; Benefits: Health, dental, vision, PTO, life insurance, 401(k) match

Skills & Requirements

Must-have

  • Customer-focused mentality
  • CRM system proficiency
  • Phone system usage
  • Timely quotation generation
  • Order accuracy

Nice-to-have

  • Upselling skills
  • Fast-paced environment adaptability
  • Relationship building ability
  • Microsoft Office digital literacy
  • Trades industry experience

Key Requirements

  • 1-3 years of sales or customer service experience
  • Experience in Waterworks or similar trades preferred
  • Ability to learn product knowledge and processes quickly

Work Rights

Not specified

Tailored Resume

Cover Letter