Patient Financial Navigator - Cox Medical Center Branson
CoxHealth
Branson, MO, United States
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Evaluate financial situation of uninsured patients
Determine eligibility for financial assistance
Answer patient insurance questions
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CoxHealth is seeking a Patient Financial Navigator to assist patients with financial resources and eligibility for assistance programs. The role requires strong customer service skills, preferably within healthcare or insurance, and a commitment to patient advocacy.
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Job Summary
The Patient Financial Navigator assists patients and/or families in accessing a variety of financial resources by evaluating the financial situation of uninsured or under-insured patients.
The PFN determines eligibility for financial assistance or any available payer/assistance source and provides necessary assistance to enroll in available government programs or other assistance.
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas, offering benefits like Medical, Vision, Dental, and Retirement with Employer Match.
Matching Summary
Match Score: 75
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CoxHealth is seeking a Patient Financial Navigator to assist patients with financial resources and eligibility for assistance programs. The role requires strong customer service skills, preferably within healthcare or insurance, and a commitment to patient advocacy.
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Skills & Requirements
Must-have
evaluate financial situation of uninsured patients
determine eligibility for financial assistance
answer patient insurance questions
verify insurance coverage and eligibility
provide financial responsibility estimates
advocate for patient in resolving liability
Nice-to-have
inspire teamwork and accountability
work independently and collaboratively
self-starter with critical thinking skills
Key Requirements
High school diploma or equivalent
1-2 years customer service experience
Certified Application Counselor (CAC) within 90 days of hire