Patient Services Specialist- Atrium Health Family Medicine Ft

Atrium Health Family Medicine

Charlotte, North Carolina, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Patient registration and scheduling
Insurance verification and cash receipting
Customer service and patient experience
Exemplify caring and compassionate customer service to create an excellent patient experience

Job Summary

  • Exemplify caring and compassionate customer service to create an excellent patient experience.
  • Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Exemplify caring and compassionate customer service to create an excellent patient experience.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Insurance verification and cash receipting
  • Customer service and patient experience
  • Emergency codes and healthcare regulations
  • Confidential patient information management

Nice-to-have

  • Interacting with patients in sensitive situations
  • Critical thinking in a hectic environment
  • Working cohesively on a team
  • Encouraging patient technology utilization

Key Requirements

  • High School Diploma or GED required
  • Computer experience required
  • Customer relations experience required
  • Medical Records Software experience preferred
  • Front desk practice experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter