Senior Solution Architect - Salesforce Service Cloud

lululemon

Vancouver, British Columbia, Canada
Base: $132,600 - $174,000 annually; bonus: eligibl...
On-site
Salesforce service cloud architecture
Enterprise data integration with snowflake
Real-time streaming with kafka
The role involves designing complex technology solutions that enable priority business capabilities across multiple systems while ensuring scalability and resilience

Job Summary

  • The role involves designing complex technology solutions that enable priority business capabilities across multiple systems while ensuring scalability and resilience.
  • Candidates must possess deep expertise in architecting enterprise Salesforce Service Cloud solutions, including case management and digital channels.
  • Lululemon offers a comprehensive benefits package including extended health, mental health plans, paid time off, and generous employee discounts.

Matching Summary

The role involves designing complex technology solutions that enable priority business capabilities across multiple systems while ensuring scalability and resilience.

Salary

Base: $132,600 - $174,000 annually; Bonus: Eligible for competitive annual bonus program; Benefits: Extended health, dental, mental health, PTO, retirement matching, fitness classes

Skills & Requirements

Must-have

  • Salesforce Service Cloud architecture
  • Enterprise data integration with Snowflake
  • Real-time streaming with Kafka
  • Omnichannel routing design
  • Solution trade-off documentation

Nice-to-have

  • Entrepreneurial spirit and innovation
  • Honest and kind communication style
  • Fostering connection and trust
  • Integrating fun and joy in work
  • Leading with courage

Key Requirements

  • Bachelor's degree in Computer Science or equivalent
  • 6-10 years of solution architecture experience
  • Hands-on experience with Salesforce SKUs and licensing models
  • Experience integrating Salesforce with batch and real-time data flows

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter