Leads business initiatives that enhance operational performance and the customer experience by managing cross-functional teams to assess current process challenges and define future-state improvements
Job Summary
Leads business initiatives that enhance operational performance and the customer experience by managing cross-functional teams to assess current process challenges and define future-state improvements.
Supports the design, development, and maintenance of policies and procedures, identifies operational breakdowns, and partners with process owners to ensure business controls address significant operational and financial risks.
Prepares and delivers updates on project status, internal control assessments, and risk remediation activities to leadership, and collaborates closely with organizations across the business to support audit processes.
Matching Summary
Leads business initiatives that enhance operational performance and the customer experience by managing cross-functional teams to assess current process challenges and define future-state improvements.