Customer Banking Specialist - Niddrie

CommBank

Niddrie, Australia
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.
  • Employees will complete financial health checks to assess customer needs and provide options through education on digital banking technology.
  • The team serves over 10 million personal and small business customers with market-leading products and services.

Matching Summary

The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Strong problem-solving abilities
  • Integrity and customer-centric approach

Nice-to-have

  • Experience in financial services or retail
  • Interest in building a long-term career
  • Holistic solution provider mindset
  • Aboriginal or Torres Strait Islander heritage

Key Requirements

  • Prior experience in Financial Services, Retail, or Hospitality
  • Availability for Wednesday and Friday 11am-3pm rosters

Work Rights

Not specified

Tailored Resume

Cover Letter