Digital Operations Manager

Design Within Reach

Multiple Locations
Base: $118,000.00 - $133,000.00; bonus/equity: ann...
E-commerce platform management
Enterprise system integration
Digital operations oversight
The Digital Operations Manager will serve as the central point of oversight for how E-Commerce teams engage with digital platforms and enterprise systems, ensuring business teams are fully empowered to use tools effectively

Job Summary

  • The Digital Operations Manager will serve as the central point of oversight for how E-Commerce teams engage with digital platforms and enterprise systems, ensuring business teams are fully empowered to use tools effectively.
  • Key responsibilities include owning platform and workflow management, leading and mentoring the Digital Operations Analyst & Quality Assurance team, and acting as the primary liaison between E-Commerce and Product Management teams.
  • The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Paid Time Off, Holidays, 401(k), and Short/Long Term Disability.

Matching Summary

The Digital Operations Manager will serve as the central point of oversight for how E-Commerce teams engage with digital platforms and enterprise systems, ensuring business teams are fully empowered to use tools effectively.

Salary

Base: $118,000.00 - $133,000.00; Bonus/Equity: annual discretionary incentive and equity awards; Benefits: Medical, Prescription Drug, Dental, Vision, HSA, FSA, Life Insurance, Disability, PTO, Holidays, 401(k)

Skills & Requirements

Must-have

  • E-commerce platform management
  • Enterprise system integration
  • Digital operations oversight
  • Workflow and process creation
  • Site QA and regression testing
  • Cross-functional team alignment

Nice-to-have

  • Customer experience improvement
  • Strategic platform planning
  • Driving clarity across initiatives
  • Building high-performing teams

Key Requirements

  • 5-7 years in digital operations, e-commerce, or product/project management
  • 2+ years people management experience
  • Strong understanding of SFCC, NetSuite, SFDC
  • High proficiency in Microsoft Office and Airtable
  • Bachelor's Degree in related field highly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter