Customer Service Officer

A BEST SECURITY MANAGEMENT PTE LTD

D07 Golden Mile, Middle Road, 7500A BEACH ROAD THE PLAZA 199591
Sgd 3,500 - 4,500 / monthly pm
On-site
Customer calls
Microsoft excel
Track section
A BEST SECURITY MANAGEMENT PTE LTD is seeking a Customer Service Officer to provide exceptional support through various communication channels. The role involves addressing customer inquiries and complaints, enhancing service quality, and developing customer service initiatives to improve overall satisfaction

Job Summary

  • Provide excellent customer service through phone, email, chat, and other communication channels in a timely and accurate manner
  • Serve as a liaison between the customer support team, management, and customers to enhance customer service and improve business productivity
  • Assist customers with complaints and inquiries while providing accurate information about products and services

Matching Summary

Match Score: 85

A BEST SECURITY MANAGEMENT PTE LTD is seeking a Customer Service Officer to provide exceptional support through various communication channels. The role involves addressing customer inquiries and complaints, enhancing service quality, and developing customer service initiatives to improve overall satisfaction.

Salary

SGD 3,500 - 4,500 / Monthly

Skills & Requirements

Must-have

  • Customer Calls
  • Microsoft Excel
  • Track Section
  • Customer Relationships
  • Customer Support Strategies

Nice-to-have

  • Customer Support Relationship
  • Following Up
  • Good Communication Skills
  • Email
  • Team Player
  • Microsoft Word
  • Customer Service
  • Customer Service Experience
  • Management

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter