Sr. Specialist, Sales Support

Concentrix

Kuala Lumpur, Malaysia
Order processing and record keeping
Quotation generation and submission
Address complex inquiries
The Sr. Specialist, Sales Support is responsible for providing comprehensive support to both internal and external sales teams by handling administrative and related tasks

Job Summary

  • The Sr. Specialist, Sales Support is responsible for providing comprehensive support to both internal and external sales teams by handling administrative and related tasks.
  • This position assists in managing processes related to order processing, quotation generation, and record keeping while leveraging advanced knowledge of products and services to address complex inquiries and ensure high-quality service.
  • Additionally, he/she/they will serve as a trusted advisor and subject matter expert, mentoring junior staff and collaborating with clients to navigate operational complexities.

Matching Summary

The Sr. Specialist, Sales Support is responsible for providing comprehensive support to both internal and external sales teams by handling administrative and related tasks.

Skills & Requirements

Must-have

  • Order processing and record keeping
  • Quotation generation and submission
  • Address complex inquiries
  • Client-oriented communication
  • Quality assurance self-checks
  • Develop and amend process documents

Nice-to-have

  • Trusted advisor and subject matter expert
  • Mentoring junior staff
  • Collaborating with clients
  • Proactively identify operational risks

Key Requirements

  • English (Required)
  • Japanese (Required)

Work Rights

Not specified

Tailored Resume

Cover Letter