Customer Experience Coordinator (relief) - Winter Park, Fl

Veterinaryemergencygroupst

Winter Park, United States
On-site
Greet customers warmly and urgently
Oversee customer communications
Deliver personalized memorable experiences
Veterinary Emergency Group (VEG) is seeking a Customer Experience Coordinator in Winter Park, FL, aimed at enhancing customer interactions within their emergency veterinary services. The role requires strong customer service skills, emotional intelligence, and the ability to thrive in a fast-paced environment

Job Summary

  • As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG.
  • VEG is a 2025 and 2026 certified Great Place to Work®.
  • In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions.

Matching Summary

Match Score: 85

Veterinary Emergency Group (VEG) is seeking a Customer Experience Coordinator in Winter Park, FL, aimed at enhancing customer interactions within their emergency veterinary services. The role requires strong customer service skills, emotional intelligence, and the ability to thrive in a fast-paced environment.

Skills & Requirements

Must-have

  • Greet customers warmly and urgently
  • Oversee customer communications
  • Deliver personalized memorable experiences
  • Resolve concerns and anticipate issues
  • Process payments accurately
  • Work in noisy environment with odors

Nice-to-have

  • Say yes to customer needs
  • Empathy and people-centric approach
  • Sense of ownership and commitment
  • Curious and eager to learn

Key Requirements

  • 2+ years of customer service experience
  • Advanced computer proficiency
  • High emotional intelligence
  • Adaptable in high stakes environments
  • Willing to work nights, weekends, and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter