Bdc Rep

ACCESSFORD

Sterling, VA, US
Competitive pyy; not specified; medical, dental, v...
Not specified
Answering inbound phone calls
Scheduling service appointments
Reaching out to customers via phone email text
ACCESSFORD is seeking a Service BDC Representative for their Sterling, VA location, emphasizing the importance of customer service skills and computer proficiency to meet the growing demand in their Service Department. The role involves scheduling maintenance appointments, handling customer inquiries, and ensuring a high level of customer satisfaction

Job Summary

  • This role involves communicating with service customers to ensure their vehicles are scheduled for maintenance.
  • The position requires answering inbound calls, setting appointments, and following up with customers via phone, email, and text.
  • The company offers industry-leading benefits including medical, dental, vision, paid holidays, PTO, and a 401(k) retirement plan with employer match.

Matching Summary

Match Score: 85

ACCESSFORD is seeking a Service BDC Representative for their Sterling, VA location, emphasizing the importance of customer service skills and computer proficiency to meet the growing demand in their Service Department. The role involves scheduling maintenance appointments, handling customer inquiries, and ensuring a high level of customer satisfaction.

Salary

Competitive pay; Not specified; Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Free Clinic, Stock Purchase Plan, Vehicle Discounts

Skills & Requirements

Must-have

  • Answering inbound phone calls
  • Scheduling service appointments
  • Reaching out to customers via phone email text
  • Strong time management skills
  • Computer proficiency

Nice-to-have

  • Polished professional customer-focused demeanor
  • Ambitious self-starter attitude
  • Ability to present information clearly
  • Outstanding phone etiquette

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Drug free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter