Tusker Driver Excellence Advisor

Scottish Widows (Lloyds)

Watford, England, United Kingdom
Base: £31,379 - £33,030; bonus/equity: not specifi...
Hybrid (3 days in the office)
Excellent verbal and written communication skills
Strong organisational and time management skills
High accuracy levels and attention to detail
Scottish Widows is seeking a Driver Excellence Advisor based in Watford to enhance driver experiences and address their needs through effective communication and organizational skills. The role involves managing interactions and striving to exceed service performance metrics while supporting the company's commitment to sustainability

Job Summary

  • The role focuses on supporting drivers by delivering exceptional service through knowledge and education.
  • You will be responsible for managing internal and external systems while striving to exceed KPIs and SLAs.
  • The company is committed to creating an inclusive workplace that reflects modern society and celebrates diversity.

Matching Summary

Match Score: 85

Scottish Widows is seeking a Driver Excellence Advisor based in Watford to enhance driver experiences and address their needs through effective communication and organizational skills. The role involves managing interactions and striving to exceed service performance metrics while supporting the company's commitment to sustainability.

Salary

Base: £31,379 - £33,030; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Strong organisational and time management skills
  • High accuracy levels and attention to detail

Nice-to-have

  • Proactive and inquisitive nature
  • Ability to flex and prioritise
  • Experience in customer service

Key Requirements

  • Experience in customer service
  • Ability to manage interactions through to completion

Work Rights

Not specified

Tailored Resume

Cover Letter