Technical Support & Product Planning For In-house Developed Products Advertising Platform Planning & Operations-ad Platform Planning Department,global Ad Division (gad)

Rakuten International

Tokyo, Japan
3+ years in customer success
3+ years in saas product implementation
Technical expertise and problem-solving skills
The advertising business is growing steadily and requires constant adaptation to client needs and complex technologies

Job Summary

  • The advertising business is growing steadily and requires constant adaptation to client needs and complex technologies.
  • The role involves ensuring smooth adoption and utilization of new RUNA features by users.
  • Team members enjoy significant autonomy and the opportunity to leverage their expertise for business growth.

Matching Summary

The advertising business is growing steadily and requires constant adaptation to client needs and complex technologies.

Skills & Requirements

Must-have

  • 3+ years in customer success
  • 3+ years in SaaS product implementation
  • Technical expertise and problem-solving skills

Nice-to-have

  • Experience using marketing automation tools
  • Basic knowledge of product management processes
  • Experience planning onboarding programs

Key Requirements

  • 3+ years in customer success or product support
  • 3+ years in SaaS product implementation support

Work Rights

Not specified

Tailored Resume

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