Fraud & Dispute Associate

Fiserv

High school diploma required
0-2 years financial experience
Strong problem-solving skills
This role involves investigating claims and deciding on the best path to resolution for client card portfolio chargebacks

Job Summary

  • This role involves investigating claims and deciding on the best path to resolution for client card portfolio chargebacks.
  • The position requires monitoring systems to detect fraudulent behavior while delivering a great customer experience via phone calls.
  • Fiserv is a global leader in Fintech that connects financial institutions, corporations, merchants, and consumers millions of times daily.

Matching Summary

This role involves investigating claims and deciding on the best path to resolution for client card portfolio chargebacks.

Skills & Requirements

Must-have

  • High school diploma required
  • 0-2 years financial experience
  • Strong problem-solving skills
  • Intermediate computer skills 40 WPM
  • Microsoft 365 proficiency

Nice-to-have

  • Knowledge of Regulation E and Z
  • Visa or Mastercard operating regulations
  • Electronic funds transfer experience
  • Collaborative team environment ability
  • Effective written and verbal communication

Key Requirements

  • High school diploma
  • 0-2 years experience
  • Not eligible in specific US states

Work Rights

Not specified

Tailored Resume

Cover Letter