(senior) Customer Journey Expert – Technical Focus (m/w/d)

ING

Not specified; not specified; benefits: pension sc...
Hybrid
Agile product ownership experience
Customer journey mapping expertise
Digital banking product development
You will act as a central interface between internal and external partners to ensure the successful implementation of bank requirements

Job Summary

  • You will act as a central interface between internal and external partners to ensure the successful implementation of bank requirements.
  • As a Product Owner, you will steer your squad, prioritize the backlog, and drive the development of digital application processes and consumer credit features.
  • The role offers a hybrid work model with benefits including a free Germany ticket, bike leasing, and individual budgets for personal development.

Matching Summary

You will act as a central interface between internal and external partners to ensure the successful implementation of bank requirements.

Salary

Not specified; Not specified; Benefits: Pension scheme, asset-building contributions, free Germany ticket, bike leasing, company restaurant, hybrid work model, sabbatical, childcare support, development budget

Skills & Requirements

Must-have

  • Agile Product Ownership experience
  • Customer Journey Mapping expertise
  • Digital banking product development
  • Requirements Engineering skills
  • Stakeholder management in finance

Nice-to-have

  • Experience with UX/UI designers
  • Knowledge of consumer credit products
  • Analytical mindset with data focus
  • Openness to cultural diversity
  • International corporate environment experience

Key Requirements

  • Completed degree in Business Administration or Computer Science
  • Several years of experience in a bank or FinTech product area
  • Fluent German and English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter