Job Summary

• The Cargo Readiness Representative will oversee the export process after the booking stage, focusing on optimizing the loading process by tracking, tracing, and chasing for container activity and documentation submission on time.
• Responsibilities include providing end-to-end visibility on booking materialization status, anticipating actions for better control and cargo allocation, and coordinating with various departments such as Booking Desk, Cargo Flow, and Operations.
• A successful Representative will ensure responsibilities are processed accurately and timely, effectively communicating with internal parties, vendors, and customers to avoid delays and maintain customer satisfaction.

Matching Summary

Salary

Base: $67,155.37 per year; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off

Skills & Requirements

Key Requirements

• High School Diploma or GED
• 1-3 years previous Customer Service Experience/Logistics/Transportation
• Proficiency in Microsoft Office (Excel a must)
• Flexibility to work any shift from 7 a.m. to 7 p.m.

Work Rights