Professional Services Operations Manager

Pigment

Paris, France
On-site
Services operating model
Revenue recognition
Forecasting models
Own and evolve the operating system of Pigment's growing paid services organization, bringing structure and financial rigor to ensure predictable services revenue and margin protection

Job Summary

  • Own and evolve the operating system of Pigment's growing paid services organization, bringing structure and financial rigor to ensure predictable services revenue and margin protection.
  • Build forward-looking forecasting models connecting pipeline, sold work, staffing, and hiring signals, and define and track core KPIs for services leadership.
  • Design and optimize a scalable Services systems ecosystem, aligning CRM, CPQ, ERP, and Services systems to ensure accurate revenue recognition, invoicing, and reporting.

Matching Summary

Own and evolve the operating system of Pigment's growing paid services organization, bringing structure and financial rigor to ensure predictable services revenue and margin protection.

Skills & Requirements

Must-have

  • Services operating model
  • Revenue recognition
  • Forecasting models
  • KPI tracking
  • Systems ecosystem design
  • Cross-functional communication

Nice-to-have

  • AI-driven insights
  • Challenging the status quo
  • Thrive Together
  • Bias towards action

Key Requirements

  • 3-5 years of experience
  • SaaS or implementation-driven environment
  • Modeling expertise
  • Salesforce experience preferred
  • Professional services time-tracking tools preferred

Work Rights

Not specified

Tailored Resume

Cover Letter