Support Engineer - Sustaining Local Platform

GE Vernova

Base: $89,300.00 - $148,700.00; bonus/equity: disc...
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Monitoring & diagnostic (m&d) local platform support
Improve data availability from site devices
Osm health management for the fleet
** GE Vernova is seeking a Support Engineer for its Monitoring & Diagnostics Center, responsible for local platform support, system improvements, and customer communications. The ideal candidate will have a background in IT or engineering, experience with GE Controller and ControlST software, and strong troubleshooting skills. **

Job Summary

  • The Support Engineer is responsible for providing support for Monitoring & Diagnostic (M&D) Center’s local platform, supporting system improvement initiatives and customer communications.
  • Key responsibilities include improving data availability, supporting OSM health management, working with the development team on enhancements, and driving issue resolution for both internal and external customers.
  • GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation, including medical, dental, vision, retirement savings plan, and paid time off.

Matching Summary

Match Score: 75

** GE Vernova is seeking a Support Engineer for its Monitoring & Diagnostics Center, responsible for local platform support, system improvements, and customer communications. The ideal candidate will have a background in IT or engineering, experience with GE Controller and ControlST software, and strong troubleshooting skills. **

Salary

Base: $89,300.00 - $148,700.00; Bonus/Equity: discretionary annual bonus; Benefits: medical, dental, vision, retirement savings plan, tuition assistance, paid parental leave, disability benefits, life insurance, holidays, permissive time off

Skills & Requirements

Must-have

  • Monitoring & Diagnostic (M&D) local platform support
  • Improve data availability from site devices
  • OSM health management for the fleet
  • Test new applications and provide input
  • Fleet improvement and update initiatives
  • Drive issue resolution for customers
  • Improve data quality and trip reliability
  • Implement automation for issue prevention

Nice-to-have

  • Supporting network- or cyber-security requirements
  • Experience with Proficy Historian products
  • Driving RCA and defect resolution
  • Experience with thermal and/or aero asset sites
  • Lean/Company equivalent certification
  • Experience working in a global environment
  • Knowledge of ServiceNow and case management

Key Requirements

  • Bachelor's Degree in related IT/Engineering field
  • 1-3 years supporting GE Controller, Bently or M&D Field Products
  • 1-3 years working with ControlST Software
  • Working knowledge of Windows Server
  • Experience in a matrix environment across sites/time zones
  • Green Belt Certification or equivalent

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter