Scheduler - Lv Craig Family Medicine Clinic - Full Time 10 Hour Rotating Shift (non-exempt) (non-union)

University of Southern California

Los Angeles, CA, US
Base: $21.00 - $27.01 ph; bonus/equity: not specif...
High school diploma or equivalent
Understanding of medical terminology
Ability to interface with physicians and nurses
The Scheduler serves as the primary point of contact for all patients, ensuring a consistent superior customer service experience

Job Summary

  • The Scheduler serves as the primary point of contact for all patients, ensuring a consistent superior customer service experience.
  • Responsibilities include scheduling appointments, verifying insurance eligibility, reviewing referrals, and acting as an advocate for patients within the health center.
  • This full-time position requires working rotating shifts and maintaining accurate worklists through the electronic medical record system.

Matching Summary

The Scheduler serves as the primary point of contact for all patients, ensuring a consistent superior customer service experience.

Salary

Base: $21.00 - $27.01 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Understanding of medical terminology
  • Ability to interface with physicians and nurses
  • Fire Life Safety Training certification
  • Customer service techniques for patients

Nice-to-have

  • One year customer service experience
  • Experience in a medical environment
  • Strong judgment handling upset patients
  • Care coordination skills when assigned

Key Requirements

  • High school or equivalent education
  • Fire Life Safety Training (LA City)
  • Medical terminology knowledge
  • Interviewing and interfacing skills
  • 1 year customer service preferred

Work Rights

Not specified

Tailored Resume

Cover Letter