Cx Specialist (french & English Speaker)

Too Good To Go

Ontario, Canada
Base: 48k - 50k cad py; bonus/equity: not specifie...
On-site
Bilingual english & french communication
Customer service experience
Email, chat, and phone support
Inspire and empower users and partners to fight food waste by providing efficient and friendly customer care

Job Summary

  • Inspire and empower users and partners to fight food waste by providing efficient and friendly customer care.
  • Be the main point of contact for users and partners, answering inquiries through email, chat, phone, and social media.
  • This role is fully remote within the Ontario region of Canada, with a salary band of 48k - 50k CAD per annum.

Matching Summary

Inspire and empower users and partners to fight food waste by providing efficient and friendly customer care.

Salary

Base: 48k - 50k CAD per annum; Bonus/Equity: Not specified; Benefits: Health insurance and RRSP matching

Skills & Requirements

Must-have

  • Bilingual English & French communication
  • Customer service experience
  • Email, chat, and phone support
  • Social media customer support

Nice-to-have

  • Brand ambassador
  • Sustainable lifestyle advocacy
  • CRM software experience

Key Requirements

  • Experience in Customer Service or Account Management
  • Full written and verbal proficiency in French and English
  • Based in Ontario with Saturday to Wednesday availability
  • Experience working with CRMs like Zendesk, Salesforce, Hubspot or SAP

Work Rights

Not specified

Tailored Resume

Cover Letter