The Sofitel Brisbane Central is seeking an Assistant Reservations Sales Manager to oversee the daily operations of the Reservations team, focusing on driving business into their new dual-branded hotel at Melbourne Airport. The ideal candidate will have 1-2 years of supervisory experience in a hotel environment and be comfortable with systems like Opera Cloud and Excel. The position offers opportunities for growth, training, and various employee benefits
Job Summary
As Assistant Reservations Manager, you will be responsible for assisting with the management of the daily operation and running of specific shifts within the Reservations team, ensuring the continued success of our operation.
You are highly motivated to drive all business into our properties to raise occupancy levels and provide exceptional customer service along with ensuring all staff have up to date training and are performing to the best of their ability.
Benefits include learning programs, employee benefit card offering discounted accommodation, food and beverage, complimentary car parking, mental health and well-being support, and access to Employee Assistance Program.
Matching Summary
Match Score: 75
The Sofitel Brisbane Central is seeking an Assistant Reservations Sales Manager to oversee the daily operations of the Reservations team, focusing on driving business into their new dual-branded hotel at Melbourne Airport. The ideal candidate will have 1-2 years of supervisory experience in a hotel environment and be comfortable with systems like Opera Cloud and Excel. The position offers opportunities for growth, training, and various employee benefits.
Skills & Requirements
Must-have
Reservations team management
Drive business to properties
Exceptional customer service
Staff training and performance
Nice-to-have
Adapt and develop processes
Explore limitless possibilities
Dare to challenge status quo
Key Requirements
1 to 2 years in Supervisory role
Hotel/Resort environment experience
Daily management of Groups segment
Opera Cloud, Excel, Microsoft experience desirable