Assistant Manager

Sofitel Sydney Wentworth

Melbourne Airport, Australia
On-site
Guest experience enhancement
Proactive guest request handling
Customer complaint resolution
The Assistant Manager position at Sofitel Sydney Wentworth involves overseeing day-to-day hotel operations while promoting a positive guest experience. The role requires strong leadership skills, attention to detail, and relevant certifications, with a focus on teamwork and guest satisfaction

Job Summary

  • Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience.
  • Provide guidance, support training and leadership to all employees, and monitor training while offering guidance to employees whilst on shift.
  • Benefit from learning programs through the "Learn your Way" Academy, ongoing training, employee benefit card, complimentary car parking, and mental health support.

Matching Summary

Match Score: 85

The Assistant Manager position at Sofitel Sydney Wentworth involves overseeing day-to-day hotel operations while promoting a positive guest experience. The role requires strong leadership skills, attention to detail, and relevant certifications, with a focus on teamwork and guest satisfaction.

Skills & Requirements

Must-have

  • guest experience enhancement
  • proactive guest request handling
  • customer complaint resolution
  • employee guidance and training
  • health and safety responsibility

Nice-to-have

  • charismatic team player
  • polished and professional demeanor
  • collaborative vibe creation

Key Requirements

  • Australian Full driver's licence or probationary licence (P2)
  • Valid Responsible Service of Alcohol (RSA) Certificate in Victoria
  • Available to work varied shifts

Work Rights

Not specified

Tailored Resume

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