Implementation Specialist

MNTN

United States
On-site
Customer onboarding and integration
Platform setup and third-party integrations
Customer success and long-term performance
Own the path to go-live for a dedicated book of customers, guiding integrations and leading training

Job Summary

  • Own the path to go-live for a dedicated book of customers, guiding integrations and leading training.
  • Collaborate cross-functionally with Sales, Support, and Platform Experience to tailor onboarding plans.
  • Ensure every customer launches confidently and is set up for long-term success.

Matching Summary

Own the path to go-live for a dedicated book of customers, guiding integrations and leading training.

Skills & Requirements

Must-have

  • Customer onboarding and integration
  • Platform setup and third-party integrations
  • Customer success and long-term performance
  • Cross-functional collaboration

Nice-to-have

  • People-first company culture
  • AI as a tool for growth
  • Empowering customers for long-term success

Key Requirements

  • 2+ years in customer-facing roles
  • Experience guiding technical setups or integrations
  • Strong communication and presentation skills
  • Excellent project management and organizational skills
  • Manage 40+ concurrent onboardings

Work Rights

Not specified

Tailored Resume

Cover Letter