Service Advisor

Lithia Ford Idaho Falls

Utica, NY, United States
$64,000.00-$161,000.00; not specified; competitive...
Initiating automotive services and repairs
Customer communication and liaison
Developing repair estimates
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Lithia offers competitive pay, medical, dental, and vision plans, paid holidays & PTO, disability and life insurance, a 401(k) plan, employee stock purchase plan, and vehicle purchase discounts.

Matching Summary

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Salary

$64,000.00-$161,000.00; Not specified; Competitive pay

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Customer communication and liaison
  • Developing repair estimates
  • Preparing repair orders
  • Administering manufacturer warranty

Nice-to-have

  • Team player focused on customer service
  • Earning customers for life

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record and valid driver's license
  • High school graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter