Senior Client Service Representative, 37.5h/weekly - Mississauga, On

CIBC

Mississauga, ON, Canada
Financial services products expertise
Customer service expertise
Client engagement
As a Senior Client Service Representative, you will be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members

Job Summary

  • As a Senior Client Service Representative, you will be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members.
  • You will be responsible for client engagement by helping them manage their accounts and products, focusing on the client experience and making interactions meaningful.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, an employee share purchase plan, and a vacation offering.

Matching Summary

As a Senior Client Service Representative, you will be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members.

Skills & Requirements

Must-have

  • Financial services products expertise
  • Customer service expertise
  • Client engagement
  • Problem solving
  • Leveraging technology
  • On-site full-time work

Nice-to-have

  • Relationship-oriented
  • Goal oriented
  • Passionate about people
  • Love to learn
  • Values matter

Key Requirements

  • Legally eligible to work in Canada
  • Valid work or study permit (where applicable)

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter